Our website and mobile applications use forms in which you give us contact information (including your name, facility/department affiliation, telephone number, and email address) so you can request information and support from us. Our website will not request credit card details or other financial information.
Acadian Medical Consultants keeps a record of all customer information provided during from our website through the Contact Us tab/page. This information is kept secure and confidential and is used solely to provide our customers with exceptional customer service through communication from our office and national consultants.
We may collect the following information:
- contact information including email address
- contact information including phone number
- name of affiliation, facility and/or department
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Records on who reached out to us using our website.
- Provide the information collected to our national consultants so that they may reach out to provide additional product information and help on future needs and orders.
This website has security measures in place to protect against the loss, misuse or alteration of the information under our control. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We strive to promptly reply to your messages.
We may call you using the phone number provided. We will only call if it is necessary to provide you information you have requested from us or to gather more details in order to help.
Collection and Use of Google Analytics
We use a tool called “Google Analytics” to collect information about use of this website, such as how often users visit the website, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this website. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this website. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
Contacting Our Site
Acadian Medical Consultants
9029 Jefferson Highway D181
New Orleans, LA 70123
Toll Free 888-331-8861